Do you offer resizing services for rings?

Yes, we provide resizing services for most ring types. Please visit our store for assistance.

 

What materials do you use for your jewellery?

We use a variety of materials, including gold, silver, platinum, and various gemstones. Our jewellery pieces are marked with their respective materials for clarity.

 

Do you offer custom-designed jewellery?

Absolutely! We specialise in custom designs. Contact us via the bespoke page here, or come see us in store to discuss. 

 

Can I get my jewellery cleaned or polished at your store?

Yes, we offer cleaning and polishing services for jewellery - $20 for up to 10 items. And $25 for your Pandora bracelets with charms. 

 

What is your return or exchange policy?

Please refer to our returns page or contact us for specific details here. This can vary depending on the brand of the item.

 

Can I get my jewellery repaired at your store?

Certainly, we offer repair services for jewellery. Bring in your piece, and our experts will assess and provide guidance on repair options.

 

Do you offer financing options?

Yes, we have financing plans available. Feel free to ask our staff for more information, or visit our payment methods page here.

 

What should I consider when selecting an engagement ring?

There are many factors to consider when selecting an engagement ring. Our experts in store can guide you through the process, considering factors like ring style, metal preferences, gemstone types, and budget.

 

How often should I get my jewellery inspected?

We recommend getting your jewellery inspected at least once a year to ensure stones are secure and settings are intact.